Frequently Asked Questions
Find answers to common questions about orders, shipping, returns, products, and payments.
General Questions
25DIVINE RESELLING KINGDOM is a UK-based retailer offering streetwear, football jerseys, football kits, tracksuits, trainers, and accessories. We personally store, pack, and dispatch orders from the United Kingdom.
We are based in the United Kingdom and ship orders worldwide.
Ordering
Simply browse our store, add your chosen items to your cart, and proceed to checkout.
Contact us as soon as possible if you need to change or cancel your order.
Contact us immediately so we can update your shipping address before dispatch.
Shipping & Delivery
Yes, we ship worldwide.
Processing takes 1-2 business days. UK delivery: 2-5 days. Europe: 5-10 days. International: 7-20 days.
Tracking information will be sent to your email once your order has been dispatched.
Free shipping promotions are displayed on our website when available.
Please contact us if your package is significantly delayed beyond the estimated delivery time.
Returns & Refunds
Please see our Returns Policy for full details on returns and eligibility.
Contact us with your order number and we will guide you through the return process.
Refunds are processed within 5-10 business days after we receive and inspect your return.
Products
Colours may vary slightly depending on your screen settings and display.
Follow us on social media for restock announcements and new product releases.
Size guides are available on each product page. You can also contact us for sizing assistance.
Payments
We accept all major secure payment methods displayed at checkout.
Yes, all payments are secure. We do not store your card details.
Customs
Customs fees and import duties are the customer's responsibility and vary by country.
Contact
You can reach us via our Contact Us page or by email.
We aim to respond to all enquiries within 24-48 business hours.
Thank you for choosing 25DIVINE RESELLING KINGDOM! If you have any other questions, please don't hesitate to contact us.